Privacy policy


At GanjaFriend we work to offer you the best experience through our products and services. possible. In some cases, information needs to be gathered to achieve this. We care about your privacy and We believe that we must be transparent about it.

Therefore, and for the purposes of the provisions of REGULATION (EU) 2016/679 OF THE EUROPEAN PARLIAMENT AND OF COUNCIL of April 27, 2016 (hereinafter “RGPD”) regarding the protection of natural persons in what Regarding the processing of personal data and the free circulation of these data, and LAW 34/2002, of 11 July, from Information Society Services and Electronic Commerce (hereinafter “LSSI”), GANJAFRIEND informs the user that, as the person responsible for the treatment, it will incorporate the personal data provided by users in an automated file.

Our commitment begins by explaining the following:

 Your data is collected so that the user experience improves, attending to your interests and needs.
 SWe are transparent about the data we collect about you and the reason why we make.
 Our intention is to offer you the best possible experience. So when we go to use your personal information we will always comply with the regulations, and when necessary, we will request your consent.
 We understand that your data belongs to you. Therefore, if you decide not to authorize us to process them, you can ask us to stop treating them.
 Nour priority is to guarantee your security and treat your data in accordance with regulations European.

If you want more information about the treatment of your data, consult the different sections of the policy of privacy found below:

Who is responsible for the treatment of your data personal?

Identity: GanjaFriend
Email: info@ganjafriend.net
GanjaFriend has appointed a Data Protection Officer or internal contact person
within your organization. If you wish to make an inquiry regarding the processing of your personal data, You can contact him by email info@ganjafriend.net

What personal data do we collect?

The personal data that the user can provide:
 Name, address and date of birth.
 Telephone number and email address.
 Location.
 Information regarding payments and returns.
 IP address, date and time you have accessed our services, internet browser you use and data about the device's operating system.
 Any other information or data that you decide to share with us.
In some cases, completing the registration form is mandatory to access and enjoy certain services offered on the web; likewise, not providing the requested personal data or not accepting This data protection policy supposes the impossibility of subscribing, registering or participating in any of the promotions in which personal data is requested.

Why and why do we process your data?

At GanjaFriend we treat the information provided by interested persons with the following purposes:
 Manage orders or contract any of our services, either online or in physical stores.
 Manage the sending of the information requested.
 Develop commercial actions and perform the maintenance and management of the relationship with the user, as well such as the management of the services offered through the website and the information work, being able perform automatic evaluations, obtain profiles and customer segmentation tasks with the object of personalizing the treatment according to its characteristics and needs and improving the experience in customer line.
 Develop and manage contests, raffles or other promotional activities that may organize.
 In some cases it will be necessary to provide information to the Authorities or third companies for reasons audit, as well as handling personal data of invoices, contracts and documents to respond